This document gives information about Insurer, Insured, Beneficiary/User and Insured Equipment etc & other terms & conditions.
Proposer: M/s. Quick Heal Technologies Limited and its certified retailers, distributors & associates.
Insurer: New India Assurance Company Limited.
Issuing Office: DO 110800, Jain Tower, 10th & 11th Floor, 17 Mathew Road, Opera House, Mumbai - 400004
Insured Quick Heal Technologies Limited for the benefit of their customer i.e purchaser of the insured equipment.
Beneficiary/User: The purchaser of the insured equipment along with insured product or services, whose name is as shown on the Invoice. However his / her Spouse, Children & Parents can use the equipment. Where the purchaser is a company, beneficiary/user shall mean any representative / employee of the company authorised to use the Equipment.
Insured Equipment: Product as shown on purchase Invoice such as Mobile Handset, Tablets or Phablets & Laptops
Medium: Proposer certified stores/partners or associate or online and app channel with in India.
Administrator/Facilitator/Coordinator: Aarvi Insurance Brokers Private Limited & its ancillary partner’s if any
Cover Period: 12 month from date of purchase of insured equipment subject to app or product or services is successfully registered or activated within 15 days from the date of purchase for insured equipment.
Sum Insured: Equipment value as mentioned in the purchase invoice or declared value by insured, whichever is lower.
Provided beneficiary have purchased equipment from insured medium, whereby insured have advised to Insurer about the purchase & paid the appropriate premium and issued purchase invoice along with handout to the purchaser through their medium, Insurer in the event of following occurrence to the Insured Equipment will approve for repair or replace equipment with same or similar equipment or at their option, will arrange for payment if the equipment,
This Insurance policy does not cover:
Partial Loss: –
Compensation for any Partial Loss claims will be by repair to the Insured Equipment or NEFT/payment to the insured account by suitable mode. Maximum liability for each Insured Equipment shall be cost of repair, subject to excess. If the repair cost or maximum liability at the time of loss exceeds the total loss settlement, Insurer shall settle the claim on total loss under BER (Beyond Economic Repair).
Total Loss: –
Compensation for any total loss claims will be by way of NEFT or payment to the insured account by suitable mode. Maximum liability per Insured Equipment shall be Sum Insured, subject to excess and depreciation depending on age of insured equipment from date of purchase at the date & time of loss.
Excess is minimum value which shall be deducted in each and every claim. Excess is 5% of the claim value or INR 300 rupees, whichever is higher.
The Sum Insured or maximum liability shall be calculated as follows by applying depreciation on the claim value only for total loss:
|Up to 90 days||10% of Purchase Price|
|91 to 180days||25% of Purchase Price|
|180 days & Above||50% of Purchase Price|
Maximum of 2 claims shall be addressed by the Insurer, during policy period; subject to maximum value of Sum Insured at the time of loss and prior claim is partial loss.
If the repair or replacement value is more than the compensation payable, beneficiary has to bear the difference between repair or replacement value and approved amount.
Insured or beneficiary shall at all times agree & declare that:
In the event of loss insured or beneficiary is required to do following steps:-
Theft Category –
Damage Category -
All claim related queries and submission of claim
document/s or correspondence should be directed to
administrator by calling on 022 – 2871 7171 or by sending
SMS as “QHGS
On the basis of type of claim, administrator will in turn guide you about further claim process.
All claim related documents or correspondence need to be submitted to administrator i.e. Original claim document/s with one additional photo copy of all original claim document/s.
Note: All original Documents shall be retained by insurer at the time of claim and shall not be returned to the insured/claimant.
For claim guidance or assistance and claim related issues, beneficiary can contact either Insurer or Administrator.
Insured/Beneficiary can inform about the claim i.e. claim intimation, know their claim status and also get all other relevant information by calling on 022 – 2871 7171 or writing an email at firstname.lastname@example.org or by sending an SMS as “QHGS < mobile number > (on which customer wish to get reply) on 52040 e.g. CALL 1234567890
Please refer www.qhgs.aarviinsurance.co.in to view or download insurance related documents, obtain information regards to policy terms & condition, claim process, report clam or check claim status etc.
This scheme is available at select stores/outlets.
Insurance is subject matter of solicitation.